In my previous post on the advantages of multiple product lines, I address why I believe Hometown offers superior product choices. BUT, products are only part of the equation in our quest to be the best in the business.
Our PEOPLE make all the difference in the world. Having been in this business for almost 10 years, it took me a couple of years to fully appreciate what constitutes a really good professional. We recruit and hire only the best of the best and we work hard to provide an enjoyable and rewarding environment so you have the stability of seeing the same great professional for your future hearing needs.
What constitutes a great Hometown provider?
• Passion and patience for helping - Hearing loss can be frustrating and hearing aids, while very beneficial, are an imperfect solution that does not restore your hearing. Getting the most out of your remaining ability to hear is not a one time event, but rather a process that takes time and effort. Better hearing requires 2-way commitment. It requires your commitment to hear better, but it also requires professional commitment and patience to identify the best possible solution and to work with you throughout your better hearing journey.
• A thirst for learning and adopting new technology – Hearing aid technology is undergoing revolutionary change with major new advances every few months. Office diagnostics have changed with new verification technology and new evaluation techniques to measure your ability to hear in noise. Our providers love to learn and enjoy using the industry’s latest innovations to help you hear to the best of your ability.
• Good people skills – If you’re like me, you’ve probably had the experience of going to a doctor or other professional that had all the credentials, but you just didn’t like or connect with them. Better hearing is a process that typically takes several visits and annual hearing checks to monitor your loss and performance with instruments. Select a professional that you like and trust to help you throughout your journey to better hearing.
• Experience and education – We only hire professionals that meet our strict experience and education requirements and have a demonstrated track record of success treating the hearing impaired. All of our professionals are either audiologists or board certified hearing instrument specialists. Our providers average over 10 years of clinical experience.
While there are excellent providers that work for our competitors, I’m confident that we have one of the best teams of hearing care professionals in the market. Whether you’re considering instruments for the first time or looking to replace your existing instruments, come see us and give us the opportunity to earn your trust and business.
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